The category is not working when installing the extension: There has been an error processing your request

Created by Support Agent, Modified on Thu, 2 Apr at 10:27 AM by Support Agent

Issue: The category is not working when installing the extension http://prntscr.com/n2g47f


Solution: 

Could you please check if you have changed Catalog price scope to store view: Store > Configuration > Catalog > Catalog > Price > Catalog Price Scope http://prntscr.com/lt0uw4 ?


FYI, this issue would be resolved totally from v2.1.8


If there are any issue, please feel free to contact us. We're always pleased to support you. 


Why choosing BSS Commerce?


BSS Commerce is a full-service ecommerce agency with 14+ years of experience, supporting 75,000+ customers worldwide. As an Adobe Commerce Solution Bronze Partner and Select Magento Extensions Builder, we deliver trusted end-to-end solutions.


Our core strength is Magento, with 150+ extensions designed to enhance store performance and drive growth. With deep expertise from years of working on Magento websites, we deliver scalable, high-impact solutions backed by strong client trust.


Discover our extensions: https://bsscommerce.com/magento-2-extensions.html 


Our top-tier extensions:






Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article