M2.4.5, v1.0.3: Fix error when closing the fancybox

Created by Esther Nguyen, Modified on Wed, 22 Apr at 12:52 AM by Support Agent

ISSUE:

I found a bug: when you open a popup (click on the "Question" button) and close it (without sending), you need an extra click to close the "shadow".

It seems a vendor bug ("Bss_ProductQuestions/js/tab/form/popup" initialization is doubled), 



SOLUTION:

Currently, there is an issue happening when you close the fancybox


To resolve the issue, please edit the following files:

app/code/Bss/ProductQuestions/view/frontend/templates/tab/form.phtml

app/code/Bss/ProductQuestions/view/frontend/web/js/tab/form/popup.js

If you need any further assistance, please feel free to contact us. We'd be happy to support you!

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