I purchased the rewards points for Magento 2. upon setting it up I noticed the rules do not include NOT LOGGED IN in customer groups. Does your module support it?
I regret that our module doesn't support NOT LOG IN customer group.
As you might know, if the customer doesn't log in, there is nothing to base on managing reward point since Guest doesn't have an account.
For more product information, please refer our Magento 2 Reward Points page.
If you need further assistance, please don't hesitate to contact us.