How to fix the issue Update Database GEOIP Switch Store blank page?

Created by Rosa Truong, Modified on Tue, 15 Dec 2020 at 03:11 PM by Rosa Truong

Issue:


After installing the GeoIP store extension, we tried to change the database for the IP address. But when this tab is opened in the configuration in the admin panel the page is blank i.e., nothing is displayed.

Please refer to the attached screenshots


Solution:


First, you need to have an empty table to get the data on the site. This table will be created for the first installation time of our module.

After that, the admin config to import the data to that table.

Table name: bss_geo_ip.

The issue is caused due to the table bss_geo_ip does not exist on the site.

To solve the issue, please remove the module version on the DB and run setup:upgrade and static deploy.


If you have any issues, please feel free to contact us.

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