I try to import my gallery but impossible.

Created by Support Agent, Modified on Mon, 13 Apr at 2:44 AM by Support Agent

QUESTION:
I’ve now tried to import items to my categories many times, but it is impossible. The images are not uploaded correctly. Only showing “Default demo image” (here is screenshot image from Magento backend after import)
I’ve tried upload my images to following destinations without any luck at all:
/referencer (placed in magento root)
/pub/media/import
/pub/media/Bss/Gallery/Item/
/pub/media/


ANSWER:

After uploading item images onto Magento site, you need to copy the sources of these images and paste them into this field. The folder to upload images in the computer is /pub/media/Bss/Gallery/Item/image.

 

For more information, please refer User Guide.
If you need any further assistance, please feel free to contact us.


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