BSS Commerce | Support Portal

Support Portal Guide 1

• How to use our support portal?

General 15

• No download link
• How do I use the free installation?
• Can I request a trial?
• How can I receive the updated version?
• Are your extensions compatible with 3rd-party extensions?

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Installation/Uninstallation/Update Extensions 12

• How to upgrade module when it's installed in vendor
• After installing M2 extension, the Backend configuration page shows 404
• Require PHP version
• Update Module via FTP Magento 1 Extensions
• How to update Magento 2 Extensions

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Payment Issues 2

• Payment method
• Alternative option if Credit Card method fails

Translation Guide 2

• Translation Guide for Magento 1 Extension
• Translation Guide for Magento 2 Extension