v1.1.0: How to fix issue showing only custom option value on the first page?

Created by Jane D, Modified on Wed, 20 Oct 2021 at 01:56 PM by Jane D

QUESTION:


I create a lot of custom options and each one has many values. However, when I go to the product page > Customizable Option to edit the custom option value, it only shows the data of the first page of custom options, and the data of custom options after the first page is not displayed.

Because of this issue, I cannot set the custom options’ parent or child dependent options of the second or third page.


Please share the fix?


ANSWER:


For this case, we created a script to truncate all the rows in the table bss_depend_co.

Please download the script below and apply for your site. Then, please insert all the options and option values on your site to create depen_id for all the options. 


Note: Please note that this solution is applied for the site just install the module and there is no dependent setup (because when running the script, all the config dependent of the module would be removed).


If you have any other questions, please feel free to contact us. We'd be happy to support! 

Attachments (1)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us how can we improve this article!

Select atleast one of the reasons

Feedback sent

We apprciate your effort and will try to fix the article